Paresh Dave, Wired, Tech Workers Fight for Iran Protesters as Big Tech Plays It Safe, 20 Jan 2022 "Companies like Google have offered a muted response to unrest in Iran. Grassroots coders are tackling internet censorship on their own."

Rest of World, “For them you’re not a human being”: Meet the migrants answering phones for Big Tech

The joy of call centres: I spent far too long on tech support this week, being bounced between continents, but sympathise with workers in this sector: "Experts ...