This article from Lina Sinjab includes references to IT infrastructure, social media and the internet:
“It [the Syrian Government] introduced a system for people to pay government bills by bank transfer, via a mobile app. But many don’t have access to banks or mobile phones. Another system then emerged that allows you to pay electronically without a bank – but you still need a mobile phone. And sometimes the generators running the telephone masts run out of fuel, and the network drops out.”